Description

Prestashop Product Inquiry Module for Prestashop 9.X 8.X 1.7.X 1.6.X

The Prestashop Product Inquiry Module is a practical tool that allows customers to quickly ask a question about a specific product directly from the product page. This means the user does not need to search for a contact form or leave the store page – just one click is enough to start a conversation with store support.
This solution works perfectly in stores where customers often need additional information before making a purchase. The ability to contact quickly increases trust in the store and helps resolve doubts regarding product parameters, availability, or specifications.

Quick contact form on the product page

By clicking the “Ask about product” button, a convenient popup form appears. The customer can enter their question and contact details, then send the message directly to the store administrator.
The submitted inquiry is automatically sent to the specified email address, allowing the store staff to respond promptly. The module also supports the Quick View function, enabling inquiry submission even without visiting the full product page.

Flexible form configuration

The module allows customizing the form fields to the store’s needs. The administrator can set the activity and order of fields such as first name, last name, email address, phone number, and inquiry content.
Additionally, the form can display essential product information, such as image, name, short description, or full description. This ensures both the customer and the administrator have clear context for the conversation about a specific product.
The module can be displayed in various locations on the product page using PrestaShop hooks. This allows easy adjustment of its appearance and position to match the store’s theme.
The Prestashop Product Inquiry Module is a simple way to improve communication with customers. It facilitates asking questions, speeds up contact with store support, and helps increase conversion, especially for products requiring additional explanation before purchase.